NALA Code of Ethics
All NALA Members Are Bound To This Code of Ethics
I make a commitment to always behave in a professional manner.
I will treat everyone in a fair and equitable manner, and maintain the highest standards of personal conduct to bring credit to the lash profession.
I will provide a safe and sanitary environment for my clients at all times.
I will never take shortcuts that put my clients at risk.
I will communicate honestly, while maintaining professionalism with my clients.
I will price my services within the reasonable guidelines as suggested by my demographic.
I will never make false claims regarding my products or services.
I make a commitment to keep myself informed of any changes to legislation that affect my career/business and my services.
I will always, and only, use products with government approved ingredients.
I will never perform treatments or services without adequate professional liability insurance to protect myself, my staff and my clients.
I am committed to maintaining the confidentiality of client information and will not disclose any personal or sensitive details without explicit, written consent.
I understand the impact that my career as a lash artist may have on the environment and understand the responsibilities that I hold. When possible, I will use eco-friendly products, avoid animal-tested products, and minimize my carbon footprint.
I will always ensure that clients are fully informed about the services that they are requesting to receive. This includes aftercare instructions, any potential risks or side effects, and will always obtain informed, written consent before proceeding with any treatments.
I will set clear boundaries between myself and my clients to maintain professionalism and avoid any conflicts of interest or inappropriate relationships.
I will use care in resolving disputes or conflicts with clients, colleagues, or suppliers in a fair and respectful manner.
I will consider ways to give back to my community or support charitable causes, especially those related to my profession.
I understand that our industry is ever changing, and make a commitment to continued education as a lash professional.
I make a commitment to provide an environment free of discrimination and harassment, in which all individuals are treated with respect, dignity and have equal opportunities.
With that being said, I will be inclusive to all clients while being honest about my abilities. If I am not qualified to service a client with specific needs or do not possess specific skills to successfully complete their desired services and achieve their desired outcome, I will do my best to collaborate with a different integral artist that can accommodate their needs.
I make a commitment to always follow the NALA Professional Guidelines.
I make a commitment to always follow the NALA Decontamination Guide.
I will strive for excellence in all aspects of the lash treatment profession.